Michael Kazma

At 22, Michael Kazma exemplifies young entrepreneurship through his growing retail ventures. He owns Iowa Custom T-Shirts & Hats, a thriving business based in Des Moines, Iowa, which has quickly expanded to multiple locations. Demonstrating an ambitious spirit, he opened his first store at the age of 18. Today, the company operates two retail locations with a third on the horizon, reflecting continuous growth. In addition to brick-and-mortar operations, the business has developed a robust online presence, enabling it to cater to customers across the United States. Iowa Custom T-Shirts & Hats offers a wide range of personalized apparel and accessories. Customers can choose from T-shirts, hoodies, polo shirts, hats, tumblers, bags, and keychains, with the option to print custom designs or logos through printing or embroidery services. Whether shopping in-store or online, the experience is tailored to meet customer needs with flexible design options. The stores, located at 3800 Merle Hay Road in Des Moines and 4444 1st Avenue NE in Cedar Rapids, are open seven days a week, providing convenience for all visitors. Michael built his brand around the idea of helping customers express themselves through custom products, transforming their creative visions into tangible items. His dedication to customer satisfaction is evident in the unique services Iowa Custom T-Shirts & Hats offers, including same-day service, a 100% satisfaction guarantee, and no minimum order requirements. Transparency is a critical principle in his business model, with no hidden fees for custom apparel. This attention to detail and service excellence has contributed to the business's growing reputation as it prepares to launch a third store. The ordering process is designed to be as seamless as possible. Customers can choose their product, upload or select a design, and preview the final look before placing an order. Whether ordering online or in-store, Michael and his team provide hands-on assistance to ensure each product meets the customer's expectations. The company's commitment to delivering top-tier service has earned the trust and loyalty of a growing customer base. Managing the day-to-day operations of Iowa Custom T-Shirts & Hats involves more than just creative output. Michael Kazma oversees a full-time team of four employees, ensuring smooth operations across multiple locations. He handles inventory, processes weekly purchase orders, and maintains an inclusive, equal-opportunity work environment. His leadership has been instrumental in building a positive and productive workplace culture. Before launching his own business, Kazma gained valuable experience in retail and management roles. His early work as Head Shift Leader at Cold Stone Creamery provided insights into managing staff and enhancing the customer experience. During his time there, he managed a team of 20 employees, set sales goals, trained staff to maintain quality service, and handled financial operations. Later, he honed his teamwork skills as a Barback at Summit Bar in Iowa City, where he assisted bartenders and collaborated with colleagues to create efficient workflows. As a Team Manager at Panera Bread, he gained further managerial experience by overseeing staff, maintaining inventory, and ensuring high levels of customer satisfaction. Michael's academic journey began at Valley High School in West Des Moines. Although he attended the University of Iowa from 2021 to 2023 to study Business Management and Marketing, he decided to pursue entrepreneurship full-time before completing his degree. During his time at the university, he actively participated in organizations such as the National Retail Federation (NRF), deepening his understanding of the retail industry and connecting with fellow entrepreneurs and industry professionals. Beyond his business endeavors, Kazma remains grounded in his personal life. An Iowa native, he enjoys spending time with family and friends in Des Moines. A former competitive speed skater, he now participates in recreational hockey leagues in Cedar Rapids and Des Moines. These activities not only reflect his passion for sports but also provide a healthy outlet for balancing the demands of entrepreneurship. Michael Dean Kazma remains committed to lifelong learning, continually seeking ways to improve his business and navigate the challenges of expansion. As part of his commitment to social responsibility, his stores donate $1,000 in merchandise monthly to support local organizations, embodying his dedication to giving back to the community. His journey as a young entrepreneur is just beginning, but with his ambition, passion, and commitment to excellence, he is poised to achieve even greater success in the years to come.